After 9 weeks in Moraira and a quick stop in London, we’ve now moved to Mascarat, just north of Altea. Finding rentals was a real struggle—not because there were none available, but because of the complete lack of response from agencies, websites, and homeowners.
France has rentals figured out
In France, there’s a website that offers rentals for over a month. Homeowners register for a fee and create a listing with the house or apartment they want to rent out. It works very well, and we had our own house listed on there for years.
In Spain, there’s nothing quite like that. There are a few large agencies that handle holiday and medium-term rentals. One of them is a sluggish, frustrating machine—half the time the listings are outdated, and the other half you just don’t get a reply. The site doesn’t charge, so it seems nobody really cares.
We did come across a few other websites that claim to help with rentals, but they just redirect you to other listing sites.
Finally, a breakthrough
After a few frustrating weeks, we finally had a few responses. In the end, we found this apartment in Mascarat. We paid a deposit to secure the place, and the owner wanted a contract. She had clearly taken a standard Spanish contract and run it through a translation app. It offered lots of protection for her, and very little for us. My husband suggested some changes, which he submitted in a Word document with comments on the side.
The homeowner—originally from Lithuania and not exactly fluent in English, especially when it comes to legal jargon—nearly gave up on us. Luckily, our daughter (who is almost a lawyer!) gave us some legal advice and frowned at the contract. But we didn’t want to lose the apartment over a ‘legal dispute’.
We figured the risks were low and decided to sign it. We even dropped the contract off at the apartment, as the owners were still there. At least we could confirm it actually existed!
A decent first impression
The apartment was okay, with a lovely mountain view and literally a minute away from stunning sea views. The owners’ daughter gave us a tour and kept telling us how lucky we were to rent the apartment at such a great monthly price.
Strangely enough, the price was exactly the same as all the other apartments we’d looked at.
We moved in during the last weekend of March and will be here for five weeks. Our first impression was that it was neat and clean. But when I went to slide a suitcase under the bed, I quickly discovered that vacuuming is not their strong suit. Corners had clearly been skipped.
The cleaning surprise (not the good kind)
If that had been the only issue, we might’ve forgiven it. But when I went to make a cup of tea, I noticed the mugs weren’t clean. In fact, none of the crockery was clean. Every single item in the kitchen needed a good wipe-down. The tiles, the cooker, the top of the fridge, the oven, the oven dishes, the pans, even the underside of the wall cupboards—everything was greasy, stained, or sticky. We had our work cut out for us!
The most annoying part? We were charged a cleaning fee. Yet the owners clearly didn’t bother to clean the place themselves. They also have a security bond from us—which I’d very much like to see returned when we leave.
Since moving in, we’ve discovered more issues. The kettle keeps boiling non-stop. The water tank leaks. The shower is about to fall off the wall. The desk was broken. The oven seal is worn out—potentially a fire hazard, as it gets very hot. Plates and cups are chipped and cracked. Honestly, the list just goes on.
Remind me—weren’t we told how lucky we were to have found this place?
To speak up or not to speak up?
We’ve cleaned it up and can live with it for now. But the question is: how do we tell the owner her apartment isn’t up to standard? My Dutch instincts would be to just tell her directly. But my ever-polite British husband prefers a more reserved approach. I’m leaving it to him… though I’d really like my cleaning fee back.
Any tips—or horror stories—about dealing with bad rentals?
See you next week!
Marijke
